Customer and Channel Analyst
Location: Manchester, England
Description: RBS is at present looking to employ Customer and Channel Analyst right now, this position will be presented in England. Further informations about this position opportunity please read the description below. Here at RBS we're looking for a Customer and Channels Analyst to join our Customer Analytics team in Manchester. This team provides analytical and modelling support to the Group, int! erpreting business requirements and converting these into data-driven business cases that aid commercial and strategic decision making.
We are creating a new standalone challenger bank in the UK, supported by its own technology platform with the potential to be floated on the stock market. The business is made up of the RBS Branches in England & Wales, and NatWest Scotland. It's a strong full service personal, private, SME and Corporate bank, large enough to stand alone in its own right, and well positioned for the future. It's often referred to publicly as 'Rainbow'. This role will become part of the new standalone bank, and our vision is to launch this new challenger bank in 2015. It will be a service-led bank, designed around customers, with branches at its core:
A bank that does things differently from the big high street banks.
A bank that is designed around providing great customer service and playing an active role in local communities.
A ba! nk all our employees and our customers can be all be proud of.!
The business is going through an intense and exciting period of change, offering you a tremendous opportunity to join us to help build the bank and shape its future.
As Customer and Channels Analyst you'll deliver high quality value add data driven insight that drives improved decision making, moving the business forward and achieves commercial outcomes. You will undertake analysis and prepare outputs day-to-day and recommend opportunities for improving customer and financial performance through a more entrepreneurial and customer focused approach to analytics. Where appropriate you will manage the development of scorecards or statistical models to aid customer decision-making in an operational environment.
To succeed as Customer and Channels Analyst you'll bring experience from within a financial services environment and have proven experience in MI and Analytics. You'd also need demonstrable experience in successful project management and deliv! ery. Any stakeholder management skills would be highly advantageous.
In return, we offer an excellent employee salary and 25% cash and benefit funding programme which can be tailored to suit your individual needs. In addition to financial benefits, we offer a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your own work-life priorities.
Please note as part of our referencing process credit checks will be undertaken.
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If you were eligible to this position, please send us your resume, with salary requirements and a resume to RBS.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position starts available on: Fri, 25 Oct 2013 02:46:02 GMT
Apply Customer and Channel Analyst Here
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