Disease Claims Consultant
Location: Manchester, England
Description: Capita Resourcing is looking of Disease Claims Consultant right now, this career will be depute in England. More complete informations about this career opportunity please give attention to these descriptions. We are looking to bring in a Disease Claims Consultant within the team based in Manchester. This person should have experience of Disease claims in order to fulfil the role.
! J ob Purpose
Role requiring a good level of technical knowledge, focused on delivery of a quality claims handling service to internal or external Clients.
Accountabilities and Main responsibilities of job
- Ensuring individual and team targets are met
- Adhering to claims philosophies
- Appropriate reserving of claims
- Handling claims within client authority levels ensuring any referral requirements are adhered to
- Authorise and sign payments
- Day to day processing of service provider fees
- Litigation control ensuring minimum levels of litigation and the control of defence costs
- Operate within own area of accountability, escalating issues and seeking guidance when required.
- Investigate, evaluate and decision make.
- Progress own caseload to avoid litigation, reduce costs and achieve a fair and speedy settlement.
- Undertake Third Party Rights investigations as req! uired.
- Follow 'Best Practice', utilising documentatio! n and procedures.
- Follow protocols and guidelines to ensure client's service standards are met in accordance with Service level agreements.
- Liaise in a professional manner with external and internal customers using the most appropriate medium, e.g. telephone, e-mail, letters etc.
- Build and maintain effective relationships with all customers.
- Adhere to defined quality standards and quantitative targets whilst managing and prioritising own workflow.
- Contribute to the achievement of both financial and reputational targets.
- Commit to own personal development, maintaining and developing technical knowledge and expertise.
- Ensure compliance of regulatory requirements e.g. FSA.
- Ensure effective use of internal technology.
- Adhere to Capita Insurance Services policies and procedures. In particular to ensure operational controls are carried out in accordance with laid down procedures, to ensure the ongoin! g mitigation of business risk. (In this regard regular training should be agreed with the departmental manager / team leader).
- Undertake reasonable ad hoc tasks/projects as requested by Line Management.
Essential
- Recent relevant claims handling experience (Disease NIHL)
- Good understanding of medical and legal terminology.
- 5 GCSE passes including Maths and English - Grade C (or equivalent)
- Good communication skills at all levels.
- Relevant professional qualifications
Personal Attributes
Good communication skills at all levels
Attention to detail
Good level of administration skills
Ability to learn new systems
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If you were eligible to this career, plea! se deliver us your resume, with salary requirements and a resume to Cap! ita Resourcing.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career starts available on: Wed, 15 May 2013 13:05:32 GMT
Apply Disease Claims Consultant Here
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